Ace Handyman Services provides residential and commercial handyman services, covering both interior and exterior work. This includes bathroom and kitchen repairs, revamping rooms, fixing fences, and much more.
The company started out as one guy expanding his work on swamp coolers into a wider range of handyman work, as customers asked what else he could do. After research into people’s frustrations with handymen, he came up with a focus on better service – a handyman company where the staff are courteous, professional, provide clear communication, and leave everything clean at the end. There’s an emphasis on taking care of customers’ homes so that they feel cared for.
While the company started out as a small business, it’s now part of the Ace Hardware brand, and benefits from Ace’s reputation for reliability and the company’s greater brand name recognition. To maintain control over the quality of both its work and its service, the company uses staff rather than subcontractors, so any franchisee has to be ready for work that focuses on people management as well as sales.
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Colin started as a team member at 21 and now owns 6 locations in Tampa Bay. Lisa came from marketing and built 21 in San Diego. The most successful multi-unit owners move early and secure markets with room to grow. Use our free tool to search multiple ZIP codes and find franchises where you can still stack locations, before someone else does.The company prides itself on being a great place to work, with a healthy work-life balance for staff. It’s a better fit for franchisees who want a happy workplace than for those who prefer to push personal and team ambitions to the limit.
In this exclusive Franchise Chatter FDD Talk post, you’ll learn the following:
Section I – Estimated initial investment (franchise costs) for an Ace Handyman Services franchise, based on Item 7 of the company’s 2025 FDD
Section II – Initial franchise fee, royalty fee, and marketing fee for an Ace Handyman Services franchise, based on Items 5 and 6 of the company’s 2025 FDD
Section III – Number of franchised and company-owned Ace Handyman Services outlets at the start of the year and the end of the year for 2022, 2023, and 2024, based on Item 20 of the company’s 2025 FDD
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Section V – Presentation and analysis of Ace Handyman Services’ financial performance representations (average revenues and/or profits), based on Item 19 of the company’s 2025 FDD, including information on the:
- 2024 average revenue, cost of goods sold, gross profit, expenses, and owner’s discretionary income for the 72 Ace Handyman Services single reporting territories which were open for the full year 2024 and provided the franchisor with complete financial reports during the full year, grouped into four quartiles based on the total revenue achieved
- 2024 average revenue, cost of goods sold, gross profit, expenses, and owner’s discretionary income for the Ace Handyman Services multi-reporting groups operated by 76 reporting operators with a combined total of 214 territories which were open for the full year 2024 and provided the franchisor with complete financial reports during the full year, grouped into four quartiles based on the total revenue achieved
Section VI – Key ratios, comparables, computations, and analyses for the Ace Handyman Services franchise opportunity (exclusive content for Platinum subscribers)
Section I – Ace Handyman Services Franchise Costs
- Ace Handyman Services franchise costs, based on Item 7 of the company’s 2025 FDD:
- Initial Franchise Fee: $70,000 to $100,000
- Travel and Living Expenses While Training: $3,500 to $4,500
- Lease Deposit: $1,000 to $3,200
- Rent for First 3 Months: $3,500 to $4,800
- Leasehold Improvements and Signage: $600 to $4,000
- Furnishings: $600 to $4,000
- Tools and Equipment: $0 to $2,500
- Truck or Van: $0 to $9,000
- Computer Hardware and Office Equipment: $2,500 to $5,500
- Software and Internet Fees (3 months): $1,797
- Initial Marketing Spend: $9,000 to $16,000
- Utility Deposits and Fees: $500 to $1,000
- Licenses and Permits: $1,000 to $5,000
- Insurance: $5,500 to $7,000
- Professional Fees: $500 to $6,000
- Miscellaneous Opening Costs: $2,000 to $4,500
- Additional Funds for 3 Months: $30,000 to $45,000
- Total Estimated Ace Handyman Services Franchise Costs: $131,997 to $223,797
Section II – Ace Handyman Services’ Initial Franchise Fee, Royalty Fee, and Marketing Fee
- Ace Handyman Services’ initial franchise fee, royalty fee, and marketing fee, based on Items 5 and 6 of the company’s 2025 FDD:
- Initial Franchise Fee: $70,000 for a Territory size of up to 70,000 households. If your actual Territory size exceeds 70,000 households, the Initial Franchise Fee is increased $1.00 for each additional household located in the Territory, up to a maximum Territory size of 100,000 households.
- Royalty Fee: 6% of your actual Gross Revenues of the previous month, subject to annual reconciliation based on your Minimum Annual Gross Revenues requirements
- National Brand Fee: 2% of your actual Gross Revenues, subject to annual reconciliation based on your Minimum Annual Gross Revenues requirements
- Minimum Individual Marketing Expenditure: $30,000 from your third full month through the end of your first year of operations, $40,000 in your second year of operations, and $50,000 for each subsequent year
Section III – Number of Franchised and Company-Owned Ace Handyman Services Outlets
Franchised
2022
- Outlets at the Start of the Year: 225
- Outlets at the End of the Year: 305
- Net Change: +80
2023
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When I owned a UPS Store, I learned firsthand how much your ZIP code shapes your outcome. I sold my store at a premium because my territory was in a high-value area. The best areas go first, and once they're gone, they're gone. Enter your ZIP code to see which franchises are still available near you, saving you months of wasted research.📈Dreaming of Multi‑Unit Success? Lock In Prime Territories Before They're Gone.
Colin started as a team member at 21 and now owns 6 locations in Tampa Bay. Lisa came from marketing and built 21 in San Diego. The most successful multi-unit owners move early and secure markets with room to grow. Use our free tool to search multiple ZIP codes and find franchises where you can still stack locations, before someone else does.- Outlets at the Start of the Year: 305
- Outlets at the End of the Year: 367
- Net Change: +62
2024
- Outlets at the Start of the Year: 367
- Outlets at the End of the Year: 369
- Net Change: +2
Company-Owned
2022
- Outlets at the Start of the Year: 7
- Outlets at the End of the Year: 7
- Net Change: 0
2023
- Outlets at the Start of the Year: 7
- Outlets at the End of the Year: 12
- Net Change: +5
2024
- Outlets at the Start of the Year: 12
- Outlets at the End of the Year: 18
- Net Change: +6
Section IV – News Updates on the Ace Handyman Services Franchise
Section V – Financial Performance Representations (Average Revenues and/or Profits) for the Ace Handyman Services Franchise (Item 19, 2025 FDD)
- In this Item 19, the franchisor refers to the Ace Handyman Services Businesses as “Territories” and the franchise owners as “Operators.”
- As of December 31, 2024, there were 369 franchised Territories and 18 affiliated Territories in operation, with the franchised outlets operated by a total of 214 different franchise owners. In addition, five Operators representing five Territories have purchased Ace Handyman Services Businesses that are expected to be opened in 2025.
- A combined total of 35 Territories had not been open for at least 12 months as of December 31, 2024, and are not reported in the tables below. Out of the remaining Territories, 48 Territories are owned by Operators who did not provide the franchisor with complete financial reports during the full year of 2024, and the franchisor has therefore also excluded those Territories from these tables.
- There were 33 total Territories, operated by 16 Operators, that closed at some point during the year 2024. None of these closed Territories or Operators are included in this Item 19. (Of these closed outlets, three were open less than 12 months as of the date of closing.)
- The Territories included in the tables include two Mini Ace Handyman Services Businesses.
- The remaining 286 Territories which were open for the full year 2024, operated by 148 Operators, are shown in the tables below. These Territories are referred to as the “Reporting Territories” and these Operators are referred to as the “Reporting Operators.” The 18 outlets operated by the franchisor’s affiliate are not included in this Item 19.
- Of these 286 Reporting Territories, 72 were owned and operated as a single territory (each, a “Single Reporting Territory”), while the remaining 214 were operated in multiple Territory groups by a single Reporting Operator (“Multi-Territory Reporting Groups”), of which there were 76. The 72 Single Reporting Territories and the 76 Multi-Territory Reporting Groups are referred to herein collectively as the “Reporting Units,” for a total of 148 Reporting Units in 2024.
- Because Multi-Territory Reporting Groups’ results may vary significantly from those of Single Reporting Territories, the franchisor includes below separate tables for the results of the Single Reporting Territories and Multi-Territory Reporting Groups.
- Parts 1 through 4 below show the results of the 72 Single Reporting Territories, grouped into four quartiles based on the Total Revenue achieved. Each of the four tables shows the results of one quartile.
- Parts 5 through 8 below show the results of the 76 Multi-Territory Reporting Groups, grouped into four quartiles based on the Total Revenue achieved. Each of the four tables shows the results of one quartile.
Part 1 – Single Reporting Territories – Top Quartile (18 Reporting Territories)
Average
Revenue
- Labor Revenue: $560,845
- Material, Trash, Equipment Revenue: $145,483
- Service Charge Revenue: $53,779
- Total Revenues: $760,107
Less: Cost of Goods Sold (COGS)
- Craftsmen Personnel Expenses: $239,445
- Material, Trash, Equipment Expenses: $144,944
- Mileage Expense: $5,191
- Total COGS: $389,580
Gross Profit: $370,527
Less: Expenses
- AHS Software: $6,516
- Automobiles: $19,500
- General & Administrative: $115,135
- Local Marketing: $47,638
- National Brand Fund: $14,208
- Rent: $14,331
- Royalties: $46,135
- Tools, Credit Card Fees, Permits: $1,614
- Total Expenses: $265,077
Owner’s Discretionary Income: $105,450 (14%)
Part 2 – Single Reporting Territories – Second Quartile (18 Reporting Territories)
Average
Revenue
- Labor Revenue: $341,174 (71.5%)
- Material, Trash, Equipment Revenue: $91,503 (19.2%)
- Service Charge Revenue: $44,630 (9.4%)
- Total Revenues: $477,307 (100.0%)
Less: Cost of Goods Sold (COGS)
- Craftsmen Personnel Expenses: $163,676 (34.3%)
- Material, Trash, Equipment Expenses: $89,197 (18.7%)
- Mileage Expense: $2,317 (0.5%)
- Total COGS: $255,191 (53.5%)
Gross Profit: $222,116 (46.5%)
Less: Expenses
- AHS Software: $6,262 (1.3%)
- Automobiles: $17,320 (3.6%)
- General & Administrative: $82,254 (17.2%)
- Local Marketing: $33,629 (7.0%)
- National Brand Fund: $8,178 (1.7%)
- Rent: $10,354 (2.2%)
- Royalties: $25,573 (5.4%)
- Tools, Credit Card Fees, Permits: $908 (0.2%)
- Total Expenses: $184,477 (38.6%)
Owner’s Discretionary Income: $37,639 (7.9%)
Part 3 – Single Reporting Territories – Third Quartile (18 Reporting Territories)
Average
Revenue
- Labor Revenue: $266,514
- Material, Trash, Equipment Revenue: $58,458
- Service Charge Revenue: $26,360
- Total Revenues: $351,332
Less: Cost of Goods Sold (COGS)
- Craftsmen Personnel Expenses: $104,344
- Material, Trash, Equipment Expenses: $69,469
- Mileage Expense: $2,148
- Total COGS: $175,961
Gross Profit: $175,371
Less: Expenses
- AHS Software: $4,690
- Automobiles: $8,285
- General & Administrative: $73,145
- Local Marketing: $29,791
- National Brand Fund: $5,739
- Rent: $9,643
- Royalties: $21,668
- Tools, Credit Card Fees, Permits: $660
- Total Expenses: $153,621
Owner’s Discretionary Income: $21,750 (6%)
Part 4 – Single Reporting Territories – Bottom Quartile (18 Reporting Territories)
Average
Revenue
- Labor Revenue: $177,958
- Material, Trash, Equipment Revenue: $41,378
- Service Charge Revenue: $22,682
- Total Revenues: $242,018
Less: Cost of Goods Sold (COGS)
- Craftsmen Personnel Expenses: $74,429
- Material, Trash, Equipment Expenses: $33,483
- Mileage Expense: $1,150
- Total COGS: $109,062
Gross Profit: $132,956
Less: Expenses
- AHS Software: $4,817
- Automobiles: $6,525
- General & Administrative: $50,703
- Local Marketing: $19,314
- National Brand Fund: $2,714
- Rent: $7,156
- Royalties: $11,264
- Tools, Credit Card Fees, Permits: $549
- Total Expenses: $103,042
Owner’s Discretionary Income: $29,913 (12%)
Part 5 – Multi-Territory Reporting Groups – Top Quartile (19 Reporting Operators with 62 Reporting Territories)
Average
Revenue
- Labor Revenue: $960,780
- Material, Trash, Equipment Revenue: $220,913
- Service Charge Revenue: $96,737
- Total Revenues: $1,278,429
Less: Cost of Goods Sold (COGS)
- Craftsmen Personnel Expenses: $433,714
- Material, Trash, Equipment Expenses: $204,792
- Mileage Expense: $8,830
- Total COGS: $647,336
Gross Profit: $631,093
Less: Expenses
- AHS Software: $7,083
- Automobiles: $33,674
- General & Administrative: $193,215
- Local Marketing: $91,747
- National Brand Fund: $21,561
- Rent: $22,917
- Royalties: $72,221
- Tools, Credit Card Fees, Permits: $3,746
- Total Expenses: $446,166
Owner’s Discretionary Income: $184,927 (14%)
Part 6 – Multi-Territory Reporting Groups – Second Quartile (19 Reporting Operators with 58 Reporting Territories)
Average
Revenue
- Labor Revenue: $529,070
- Material, Trash, Equipment Revenue: $118,773
- Service Charge Revenue: $61,740
- Total Revenues: $709,583
Less: Cost of Goods Sold (COGS)
- Craftsmen Personnel Expenses: $217,152
- Material, Trash, Equipment Expenses: $117,048
- Mileage Expense: $9,085
- Total COGS: $343,284
Gross Profit: $366,299
Less: Expenses
- AHS Software: $5,640
- Automobiles: $16,110
- General & Administrative: $102,533
- Local Marketing: $52,456
- National Brand Fund: $10,595
- Rent: $11,277
- Royalties: $37,593
- Tools, Credit Card Fees, Permits: $1,125
- Total Expenses: $237,330
Owner’s Discretionary Income: $128,969 (18%)
Part 7 – Multi-Territory Reporting Groups – Third Quartile (19 Reporting Operators with 51 Reporting Territories)
Average
Revenue
- Labor Revenue: $418,910
- Material, Trash, Equipment Revenue: $75,976
- Service Charge Revenue: $45,283
- Total Revenues: $540,168
Less: Cost of Goods Sold (COGS)
- Craftsmen Personnel Expenses: $166,158
- Material, Trash, Equipment Expenses: $69,854
- Mileage Expense: $2,116
- Total COGS: $238,128
Gross Profit: $302,040
Less: Expenses
- AHS Software: $5,473
- Automobiles: $18,583
- General & Administrative: $106,954
- Local Marketing: $42,320
- National Brand Fund: $8,491
- Rent: $15,715
- Royalties: $30,943
- Tools, Credit Card Fees, Permits: $1,048
- Total Expenses: $229,527
Owner’s Discretionary Income: $72,514 (13%)
Part 8 – Multi-Territory Reporting Groups – Bottom Quartile (19 Reporting Operators with 43 Reporting Territories)
Average
Revenue
- Labor Revenue: $214,590
- Material, Trash, Equipment Revenue: $55,515
- Service Charge Revenue: $24,240
- Total Revenues: $294,345
Less: Cost of Goods Sold (COGS)
- Craftsmen Personnel Expenses: $100,244
- Material, Trash, Equipment Expenses: $55,646
- Mileage Expense: $882
- Total COGS: $156,772
Gross Profit: $137,573
Less: Expenses
- AHS Software: $4,972
- Automobiles: $7,623
- General & Administrative: $51,937
- Local Marketing: $26,361
- National Brand Fund: $3,443
- Rent: $9,737
- Royalties: $16,685
- Tools, Credit Card Fees, Permits: $571
- Total Expenses: $121,329
Owner’s Discretionary Income: $16,244 (6%)
- “Total Revenue” means all revenue derived from the Reporting Operators’ Ace Handyman Services Businesses in the Reporting Territories, excluding sales tax and discounts, in calendar year 2024. The tables also break the Total Revenue into Labor Revenue; Material, Trash, Equipment Revenue; and Service Charge Revenue.
- “Craftsmen Personnel Expenses” include the costs for personnel including craftsmen and subcontractors, insurance, training fees, background checks, drug checks, and all payroll expenses paid by the Reporting Operators in calendar year 2024.
- “Materials, Trash, Equipment Expenses” include the costs for all materials, trash removal/dump, and equipment rentals paid by the Reporting Operators in the calendar year 2024.
- “Total Cost of Goods” was determined by adding the amounts shown for the Craftsmen Personnel Expenses; the Materials, Trash, Equipment Expenses; and Mileage Expense.
- “Gross Profit” was determined by subtracting the Total Cost of Goods from the Total Revenue.
- “Royalties” refers to the Royalty Fees paid to the franchisor based on the Total Revenue.
- “Tools, Credit Card Fees, Permits” includes the costs for tools, credit card processing fees, and permits paid by the Reporting Operators in the calendar year 2024.
- “General & Administrative” includes the costs for office personnel wages, payroll taxes, insurance, telephone, and internet paid by the Reporting Operators in the calendar year 2024.
- “Owner Discretionary Income” is determined by subtracting the Total Expenses from Gross Profit. Owner Discretionary Income may include salaries paid to the Reporting Operator or its owner, distributions taken by the Reporting Operator or its owner, and personnel business expenses incurred by the Reporting Operator or its owner. It may not represent the Reporting Operator’s net profit.
- The information in the tables were prepared from data obtained from the unaudited reports submitted by the Reporting Operators shown in each table to Ace Handyman Services from their QuickBooks software for calendar year 2024. Ace Handyman Services has not audited these reports and cannot guarantee their accuracy.
- Some Ace Handyman Services Businesses have sold and earned these amounts. Your individual results may differ. There is no assurance that you will sell or earn as much.
Section VI – Ace Handyman Services Franchise Ratios, Comparables, Computations, and Analyses (Exclusive Content for Platinum Subscribers) ⬇️
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