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15 Substantial Fees Every Senior Helpers Franchisee Needs to Know About

Last updated on July 2, 2022 by Franchise Chatter 3 Comments
in Franchise Fees, Senior In-Home Care Franchises

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Detailed Information on Senior Helpers’ Initial Franchise Fee, Royalty Fee + 13 Other Fees (Items 5 and 6, 2022 FDD)

1.  Initial Franchise Fee:  $55,000

  • You must pay Senior Helpers a nonrecurring initial franchise fee in the lump sum of $55,000 when you sign the Franchise Agreement. The initial franchise fee is fully earned by Senior Helpers, uniformly applied, and is nonrefundable.
  • Senior Helpers has offered to finance the initial franchise fee for certain exceptional franchisees to purchase an additional franchised business.
  • If you are signing the Franchise Agreement in connection with the purchase of an existing Senior Helpers Franchised Business from an existing franchisee or from Senior Helpers (as part of a transfer or re-sale), you will not be required to pay the initial franchise fee.
  • To honor those men and women who have served in the U.S. military, Senior Helpers offers a 10% discount of the initial franchise fee to individuals who qualify. The veteran must have served in the U.S. Armed Forces such as the Air Force, Army, Coast Guard, Marines, or Navy and must not have been discharged or released therefrom under dishonorable conditions.
  • Additionally, Senior Helpers offers a 10% discount of the initial franchise fee to minority individuals who qualify. To qualify, minority individuals must show that they are disadvantaged because of race, ethnicity, or physical handicap.
  • The veteran and minority individual discounts shall not be combinable.

2.  Royalty:  during the first Year of Operation, 5% of the Gross Sales from the preceding two-week period. Following the first Year of Operation, the greater of 5% of the Gross Sales from the preceding two-week period, or the Minimum Periodic Royalty Payment. If you are a new owner that is signing your first Franchise Agreement with Senior Helpers, and you sign the Franchise Agreement and pay the initial franchisee fee on Discovery Day then, during the six-month period beginning on the Opening Date, the Royalty will be 2.5% of the Gross Sales from the preceding two-week period.

  • Due Date:  On the Wednesday immediately following the previous two-week period.
  • The Royalty is payable to Senior Helpers by an automatic, electronic debit of funds.
  • The Minimum Periodic Royalty Payment will be:
  • Year 1 of Operation:  $0
  • Year 2 of Operation:  $480.77/period
  • Year 3 of Operation:  $721.15/period
  • Year 4 of Operation:  $961.54/period
  • Year 5 of Operation:  $1,201.92/period
  • Year 6 of Operation:  $1,442.31/period
  • Year 7 of Operation:  $1,682.69/period
  • Year 8+ of Operation:  $1,923.08/period

3.  Marketing Fund:  an amount up to 2% of your Gross Sales. Currently, the greater of 1% of Gross Sales or $75 per billing period per territory.

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  • Due Date:  Payable in the same manner as the Royalty.

4.  Brand Management Fee:  currently, $100 per two-week period per territory and will be $150 per two-week period per territory beginning July 1, 2022, but Senior Helpers may increase this amount upon 30 days advance written notice

  • Due Date:  Payable in the same manner as the Royalty.

5.  On-Going Training:  reasonable registration or similar fees. Currently, the attendance fee for the national conference is approximately $699 per attendee. There is currently no fee charged by Senior Helpers for the Senior Gems training.

  • Due Date:  As incurred.
  • Senior Helpers may require you (or your Operating Principal), your Key Manager, and/or other previously-trained and experienced managers to attend and complete satisfactorily various training courses that it periodically chooses to provide at the times and locations that it designates, as well as periodic conventions, regional meetings, and conferences that it specifies.
  • Attendance at the national conference is required of all franchisees. If you fail to attend the national conference, you will be charged the conference registration fee plus a non-attendance fee.
  • The registration fee covers the registration of all Key Managers of a Franchised Business for the specific training program or meeting. The attendance fee for the national conference is for each attendee.
  • Senior Helpers requires at least one person from your Franchised Business, which may be you (or your Operating Principal), your Key Manager, and/or other previously trained and experienced managers and employees, to attend and complete Senior Gems training within 6 months of the Opening Date.
  • Senior Helpers may charge a reasonable fee for the Senior Gems training. You agree to pay all travel and living expenses which you and your employees incur during all Senior Gems training.

6.  Transfer Fee:  50% of Senior Helpers’ then-current initial franchise fee or such greater amount as is required to reimburse Senior Helpers for reasonable expenses associated with reviewing the transfer

  • Due Date:  At time of transfer.
  • The transfer fee will be waived if the transferee is an entity you control.

7.  Offering Fee:  $7,500 or such greater amount as is necessary to cover Senior Helpers’ costs and expenses for reviewing the proposed offering

  • Due Date:  When you notify Senior Helpers of the potential offering.
  • Payable to Senior Helpers for reviewing a proposed offering of stock or partnership interests in your company.

8.  Interest on Overdue Amounts:  1.5% per month or the highest commercial contract interest rate that the law allows on amounts owed to Senior Helpers


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  • Due Date:  Upon demand.
  • Senior Helpers may debit your bank account automatically for late fees and interest.
  • This interest on overdue amounts is not Senior Helpers’ agreement to accept any payments after they are due or its commitment to extend credit to, or otherwise finance your operation of, the Franchised Business.

9.  Cross-Territorial Policy Payment:  varies

  • Due Date:  Varies.
  • A violation of the Cross-Territorial Policies may subject you to a payment to one or more franchisees who operate in other territories.

10.  Audit Costs:  costs of the examination

  • Due Date:  Upon demand.
  • Payable only if an examination is necessary due to your failure to furnish reports, supporting records, or other information as required, or to furnish these items on a timely basis, or if Senior Helpers’ examination reveals an understatement of Gross Sales exceeding 5% of the amount that you actually reported to Senior Helpers for the period examined.

11.  Indemnification:  varies

  • Due Date:  Upon demand.
  • You will indemnify Senior Helpers against any costs arising out of the Franchised Business’s operation, the business you conduct under the Franchise Agreement, or your breach of the Franchise Agreement.

12.  Costs and Attorneys’ Fees:  varies

  • Due Date:  Upon demand.
  • Reimbursement to Senior Helpers for all of the costs and expenses that it incurs due to your failure to pay when due amounts owed to Senior Helpers; to submit when due any reports, information, or supporting records; or otherwise to comply with the Franchise Agreement.

13.  Insurance Costs:  varies

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  • Due Date:  Upon demand.
  • If you fail or refuse to obtain and maintain the insurance Senior Helpers specifies, it may obtain the insurance for you and the Franchised Business on your behalf, in which event you must reimburse Senior Helpers for all premiums, costs, and expenses it incurs in obtaining and maintaining the insurance, plus a reasonable fee for its time incurred in obtaining the insurance.

14.  IT Fee:  currently, $275 per month, but Senior Helpers may increase or decrease this upon 30 days’ advanced written notice

  • Due Date:  Monthly.
  • Senior Helpers and its affiliates may charge you a monthly or other fee for certain information technology related costs such as Relias, FranConnect access, Online Web Hosting/SEO, Applicant Tracking System, and e-mail, that Senior Helpers, its affiliates, or vendors provide during the term of the Franchise Agreement.
  • The IT Fee is payable to Senior Helpers by an automatic, electronic debit of funds.

15.  LIFE Profile License Fee and Initial Training Fee:  currently, $350 per month

  • Due Date:  Monthly.
  • The LIFE Profile License Fee is payable to Senior Helpers by an automatic, electronic debit of funds.

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Reader Interactions

Comments

  1. Annie Long says

    July 27, 2020 at 10:33 am

    Hi, In regards to number 4- during Covid-19 Senior Helpers has indefinitely suspended our brand management fee and will be adding this to the addendum. Thank you, Senior Helpers Franchise Development Team

    Reply
    • RobCan says

      November 2, 2022 at 7:34 am

      Hi, In regards to item 1 – Since our latest FDD listing, Senior Helpers has increased the discount to Veterans to 15% or $8,250 Thank you, Senior Helpers Franchise Development Team

      Reply
    • RobCan says

      November 2, 2022 at 7:35 am

      The Brand Management Fee has been reinstated per the above

      Reply

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