In this exclusive Q&A, we learn more about Molly Maid from one of its franchisees, Marshall Patton.
Franchise Chatter (FC): Tell us about your background. What made you get into the franchising industry?
Marshall Patton (MP): I pursued a degree in journalism and television production. Near the end of my college career, I had a free agent contract with the Seattle Seahawks but was cut after four months following my 23rd concussion. I went back to school and graduated within one semester. I then began filming college basketball and every other sport you can name all around the world, working my way up to executive producer for CBS News in Las Vegas.
Shortly after, I left the profession in search of higher wages in the casino business and ultimately found Molly Maid, a Neighborly company, through a regular at the casino. I ultimately wanted more control over my life and a chance to make something lasting for myself and my future.
FC: Why did you choose Molly Maid? How did you know it was the right concept for you?
MP: After doing my due diligence and investigating several franchise concepts, I ultimately chose Molly Maid once I attended their Discovery Day in Ann Arbor, Michigan. I was very impressed with what I learned about the company and the Molly Maid team at the home office and decided to pull the trigger shortly thereafter.
FC: How many locations do you currently operate?
MP: I own and operate two territories in Texas – Molly Maid of Midland and Odessa.
FC: What type of ongoing support does Neighborly provide its franchisees?
MP: Neighborly’s established brand name offers a plethora of benefits that would be otherwise unavailable to business owners who are starting from scratch. They provide training programs and a supportive team that ensures we as franchise owners own our business, but we are never alone. In addition, we have access to advanced technology that helps streamline profits, recruit credible employees, and organize and maximize our revenue streams.
FC: What advice would you offer someone just coming into the industry, to help them succeed?
MP: My advice would be to keep an open mind and leave any preconceptions about cleaning companies at the door. Trust the system – it works, and it’s put in place for a reason. Listen, work hard and you will succeed. Lastly, immerse yourself fully in the company and all of its offerings. The rewards are worth it.
FC: How can someone learn more about the franchise opportunities available with Molly Maid?
MP: It’s as easy as sending an email or making a phone call. There are plenty of people standing by to assist. I also suggest visiting https://franchise.mollymaid.com/ for more information on how you can start your own Molly Maid business.