Detailed Information on MaidPro’s Initial Franchise Fee, Royalty Fee + 27 Other Fees (Items 5 and 6, 2023 FDD)

1.  Initial Franchise Fee:  $45,000

• You will pay MaidPro an initial franchise fee of $45,000 (the “Initial Franchise Fee”). The Initial Franchise Fee is due in full at the time you sign the Franchise Agreement.

• MaidPro may offer to prospects who meet its qualifications, including creditworthiness, financing of up to the full amount of the Initial Franchise Fee.

• MaidPro may offer you the option of waiving the Initial Franchise Fee in exchange for an increase to the Continuing Royalty rate by an additional 2.5% of Gross Consumer Sales (example a 6% royalty will increase to 8.5%) for 10 years (the initial 5 year term and the first 5 year renewal term, if renewed). MaidPro refers to this program as its “Franchise Option Program”.

• If you are a current member of the United States Armed Forces or you received an honorable discharge from the United States Armed Forces, you may be eligible for a 20% reduction of the Initial Franchise Fee on your first Franchised Business.

• MaidPro also offers a “First Responders” discount. If you are a police officer, firefighter, or paramedic/emergency medical technician (EMT), you may be eligible for a 20% reduction of the Initial Franchise Fee on your First Franchised Business.

• MaidPro currently offers a multi-unit discount. If you purchase 3 or more franchises, you may be eligible to receive a 25% reduction of the Initial Franchise Fee off the second and any additional franchises you purchase at the time you purchase the initial franchise.

• MaidPro may offer a discount of up to 10% off the Initial Franchise Fee to prospects who will be operating their franchise in a hard-to-serve or underserved market, whether geographic or demographic.

• If you are a conversion franchisee, you will sign the Franchise Agreement and the Conversion Franchise Addendum and MaidPro will waive the Initial Franchise Fee.

• Any waiver of, or reduction in, the Initial Franchise Fee will be granted in MaidPro’s sole discretion.

2.  Training Fee:  $500 for each additional individual (after the first two) who attends the Initial Training Program

• You must successfully complete MaidPro’s Initial Training before you may open your Franchised Business. MaidPro does not charge for the Initial Training Program for up to two attendees. MaidPro charges a training fee of $500 for each additional individual who attends the Initial Training Program. This amount is nonrefundable and due prior to attendance at the Initial Training Program.

3.  Continuing Royalty:  6% of monthly Gross Consumer Sales

• Due Date:  Due by automatic debit/electronic funds transfer (“EFT”) at the end of the following month beginning immediately after completion of the Initial Training Program.

• Continuing Royalty is due on all Gross Consumer Sales.

4.  Minimum Royalty:  after the first 12 months of operation of the Franchised Business, if your Gross Consumer Sales is less than $15,000 in any month, you must pay a minimum of $800 or the Continuing Royalty, whichever is greater.

• Due Date:  Due by automatic debit/EFT at end of the following month.

5.  Additional Premium Royalty:  an additional 2.5% royalty must be paid on services provided to customers geographically located outside your Territory

• Due Date:  Due by automatic debit/EFT at the end of the following month.

6.  Brand Fund Fee:  2% of your Gross Consumer Sales

• Due Date:  Due by automatic debit/EFT at the end of the following month.

7.  Subsequent Initial Training Fee for Additional Employees:  $500 per person

• Due Date:  Before training.

8.  Ongoing Training:  Registration Fees, costs, and expenses, including MaidPro’s expenses if it delivers training on-site at your location

• Due Date:  Before training and as incurred.

9.  Late Submission Fee:  late submission fee of $100 per violation, for any payment (including a late fee), request for information, forms, data, or item/information not received when due, plus 12% interest/year, or the maximum rate allowed by law, from date the payment amounts were originally due until paid

• Due Date:  Due by automatic debit/EFT at the end of the following month.

10.  Transfer Fee:  $5,000

• Due Date:  Before transfer.

• Payable by you or the buyer.

11.  National Sales Center:  price varies per number of inquiries processed

• Due Date:  Due by automatic debit/EFT at the end of the following month.

12.  Product/Supplier Approval Costs:  cost of inspection or testing, plus actual cost of laboratory fees, professional fees, and travel and living expenses of MaidPro’s personnel

• Due Date:  When billed.

• MaidPro may require you to pay it, or an independent laboratory, for the cost of inspection or testing, if you desire to purchase or lease items to be used in the Franchised Business from sources MaidPro has not previously approved.

13.  Audit:  cost of audit, plus underpayment amount and 12% interest/year, or maximum legal rate allowed by law, whichever is lower

• Due Date:  Due by automatic debit/EFT within 15 days of audit if incurred.

• Payable only if audit shows an understatement of at least 2% of Gross Consumer Sales for any month.

14.  Costs and Attorneys’ Fees:  will vary under the circumstances

• Due Date:  As incurred.

• Payable if you fail to comply with the Franchise Agreement.

15.  Indemnification:  will vary under the circumstances

• Due Date:  As incurred.

• You must indemnify and hold MaidPro harmless for all claims, losses, costs, expenses, and damages arising from the operation of your Franchised Business and from the exercise of MaidPro’s step-in rights.

16.  Convention Fee:  up to $1,500 depending upon costs

• Due Date:  Due at registration.

17.  Customer Complaints:  100% of customer payment

• Due Date:  Upon receipt of invoice.

• Applies if MaidPro intervenes on your behalf.

18.  Return Failure:  amount of Minimum Royalty

• Due Date:  Due on demand each month until you return all of MaidPro’s property.

• Only due if you fail to return to MaidPro all of its property, such as its manuals, at termination, or you fail to certify their return to MaidPro.

19.  Step-In Fee:  cost of MaidPro’s representatives to operate your Franchised Business

• Due Date:  Due on demand.

• Only due if you are in default under the Franchise Agreement and you don’t cure or can’t cure, you take actions that jeopardize the integrity of MaidPro’s System, you are absent, incapacitated or die, and MaidPro steps in to operate your business.

20.  Renewal Fee:  $2,500

• Due Date:  Before renewal.

• Only if you decide to renew your franchise.

21.  Non-Compete Fee:  amount equal to MaidPro’s then-current Initial Franchise Fee for each Competitive Business identified, plus 7% of the Competitive Business’s gross sales until expiration of the non-competition period

• Due Date:  Monthly.

• Only if you breach the noncompetition provisions in your Franchise Agreement.

22.  Text Messaging Services:  current fee is $5/month per participant phone number; per text charge of $.05 per multi-media text and $.025 per standard text

• Due Date:  Due monthly by automatic debit/EFT.

• MaidPro provides customer messaging services for use by franchisees who elect to purchase the service.

23.  MaidPro Go:  current fee is $5/month per account

• Due Date:  Due monthly by automatic debit/EFT.

• MaidPro provides an app to assist in scheduling and customer service for use by franchisees who elect to purchase the service.

24.  TeleDoc:  current fee is $4.06/month per participant

• Due Date:  As billed.

• MaidPro provides franchisees the option to participate in a telemedicine program that is billed through MaidPro by a third-party vendor.

25.  MaidPro Software:  monthly charge per license for each user. The current fee is $25 per month per user license.

• Due Date:  Due monthly by automatic debit/EFT.

26.  Email:  then-current service provider charges for license. Current rate is $6 per user license, per month.

• Due Date:  Due monthly by automatic debit/EFT.

• Although MaidPro does not provide this service, it collects the fee on behalf of the third-party provider.

27.  Technology Fee:  $500 per month

• Due Date:  Due monthly by automatic debit/EFT.

• If this is your second or additional MaidPro franchise, no Technology Fee is required to be paid.

28.  Qvinci:  $18 per month per license

• Due Date:  Due monthly by automatic debit/EFT.

29.  AMS:  then-current fee charged for MaidPro’s marketing services

• Due Date:  Due monthly by automatic debit/EFT.