In this Franchise Chatter Q&A, we get to learn about Aire Serv from Ray Bramble, franchise owner in Bull Run/Front Royal, VA.
Franchise Chatter (FC): Tell us a little about Aire Serv.
Ray Bramble (RB): Aire Serv is a global franchise organization providing installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems. We conveniently offer 24-hour emergency air conditioning repair and service to residential and commercial customers.
FC: What made you and your wife, Tina, decide to join the Aire Serv franchise system?
RB: As independent HVAC service technicians back in 2008, our business took a hit when the economy faltered. Rather than let our dream of owning our own business cool off, we decided to convert our existing company into the Aire Serv business model.
We didn’t give up on owning our own business by becoming Aire Serv franchisees. We just made it better. Now, in addition to a growing customer base, we have a thriving business with a dedicated team of service technicians and office staff.
FC: Your Aire Serv location has experienced tremendous success. What do you attribute your success to?
RB: Aire Serv’s proven system, structure, and a proactive sales model set us up for success. In fact, Tina and I were named Aire Serv’s Franchisee of the Year in 2014. We also received an award from the International Franchise Association that recognized us as Franchisee of the Year for 2015 for our outstanding performance while recognizing the contributions we have made to enhance the growth and development of franchising.
FC: Where would you like to see your business in the next few years?
RB: We’d love to grow beyond the Bull Run/Front Royal area. We’re also looking into adding more services to the company, such as security, plumbing, and electrical. I’m looking to create emotionally satisfied customers that come to us for all of their needs — not just air system maintenance. Several of our long-time clients ask us for great plumbing and electrical recommendations so I would love to start offering those services instead of referring them elsewhere.
FC: What is the average total investment to open an Aire Serv business?
RB: Total investment depends on the population in the territory selected, but franchisees can expect the total investment to be approximately $80,100 to $203,900, with an average initial franchise fee of $32,500.
FC: How can someone learn more about the Aire Serv franchise opportunity?
RB: Those interested in learning more about ownership opportunities can visit aireservfranchise.com.