Earnings Claims of Top Franchises Revealed

Earnings Claims of Top Franchises Revealed

  • Anytime Fitness
  • CruiseOne
  • Firehouse Subs
  • Jimmy John's
  • Massage Envy
  • Menchie's
  • Orange Leaf Frozen Yogurt
  • Planet Fitness
  • The UPS Store
  • Yogurt Land
  • And Hundreds More...

No, thanks. I'm not interested in uncovering the actual earnings of hundreds of franchises at this time.

Franchise Tip #3: Take Time to Hire the Right People

by Brian Bixler on October 22, 2013

in Franchise Tips

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Franchise Tip #3:  Take time to hire the right people.

This sounds like common sense for any business, but it can be crucial to the customer experience, whether or not they will return, and it can even impact a franchisee’s bottom line. Hiring practices vary from owner to owner, but one of the most important things they can do is spend a good deal of time with the process, especially if they have never been an employer before, say two seasoned franchisees.

Menchie's franchisee Rich Ryan (right), with his son Ryan

Menchie’s franchisee Rich Ryan (right), with his son Kevin

Rich Ryan, a multi-unit Menchie’s yogurt franchisee in Lehigh County, Pa., considers hiring to be one of his best practices and he ranks interviewing potential employees right up with careful site selection as the two most important things an owner can do to start the business on the right foot.

“Although with hiring people, it’s a little more difficult than site selection,” Ryan said. “The key to the whole Menchie’s business concept is creating an experience for people to want to come back. That’s very difficult to do without team members with the mindset to do that.”

That’s why he advises franchisees to spend a great deal of time with the hiring process to get to know the applicant thoroughly and whether they will fit the culture of the individual franchise, fitting in with the rest of the staff, as well as the company culture. When he opened his second unit, he and his son Kevin spent as many as 80 hours interviewing people for 15 positions that were open.

“Menchie’s has given us a lot of guidelines,” he said, “but I think a lot of it comes down to judgment by the franchisee. Is this person a smiley, good fit for Menchie’s?”

Roger Wilder III, owner of 10 Smoothie Kings in Louisiana, has been distinguished with an Outstanding New Franchisee Award, Franchise of the Year, and Store of the Year by the company. He agrees with Ryan that hiring is among the most important aspects of a business and that the investment of time in the process by the owner or manager can make all the difference when it comes to being successful. Wilder employs about 10 people per store and keeps 2-4 on per shift, depending on the time of year.

“Who you hire is paramount,” he said. “That is the face of your business. I see a lot of people just take this for granted. Honestly, it doesn’t matter if they have tattoos and earrings coming out from everywhere. You need to spend time on the interview process and then train them, empower them, and get out of their way. It starts with your team.”

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{ 1 comment… read it below or add one }

Maggie Coffey February 6, 2014 at 11:36 am

The title, the content, just everything about the blog is fantastic information. After all, it’s franchise system employees who ultimately dictate whether it succeeds. In our experience, many franchisees struggle with encouraging the right people to apply for their open positions. Sure, it may look like the hiring process is going well when you have a stack of 50 resumes on your desk, but if only five of those people are qualified, then think of all the time you wasted looking at the rest of the resumes.

For those looking to hire employees, there’s a great guide you may find beneficial. It’s called “Hiring For Your Franchise Location: A franchisee’s guide to attracting top talent” and it covers everything from writing the job description, to promoting it on social media and job boards, and ultimately conducting effective and efficient interviews. Here’s a link: http://resources.hireology.com/hiring-for-your-franchise-location


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