• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
Menu
  • Home
  • About
    • About Franchise Chatter
    • Contact
    • Privacy Policy
    • Terms of Service
    • Affiliate Disclosures
  • Subscribers Only
    • Login
    • New to Franchise Chatter? Start Here
    • America’s Most Lucrative Franchises
    • Franchises Ranked by Average Revenues
    • Franchises Ranked by Average Profits
    • Franchise Winners, Survivors and Losers Last Year
    • FDD Talk
    • Search by Name
  • Top Franchises
  • Franchise Earnings
  • Costs
  • Fees
  • Quiz
  • Search

Exclusive Interview with Tom DiMarco, Franchisee of Interim HealthCare with 14 Franchises, 45 Locations and $100 Million in Annual Revenues

Last updated on April 1, 2013 by Franchise Chatter Leave a Comment
in Franchise Reviews, Senior In-Home Care Franchises, Staffing Franchise

(Ambrosio’s note:  Interim HealthCare is the nation’s largest franchisor of home care and medical staffing services.  Unlike other popular senior care franchises that offer only non-medical home services, Interim HealthCare provides both home health care and personal care services.  Home health care personnel include nurses, therapists, and other specialized professionals who provide clinical intervention such as wound care or assistance with medication.  Personal care and support services are non-medical and are usually provided by personal care assistants as well as companions and homemakers. 

In his own words, Tom DiMarco shares with us what it’s like to be the majority owner of Interim Healthcare’s largest corporate franchisee, with annual revenues exceeding $100 million.  This interview is dedicated to all those who aspire to be successful multiple unit franchisees.  Thank you, Tom, for sharing your inspiring journey with us!)

Tom DiMarco, Franchisee of Interim HealthCare


Learn Which Franchises Can Make You Rich
Tom DiMarco, Franchisee of Interim HealthCare

I have a financial and accounting background and worked for a publicly traded company in reorganizations, small mergers & acquisitions, and partnerships specializing in industrial gas.

America's Most Lucrative Franchises of the Year

For the last 27 years, I’ve been with Interim HealthCare through Salo, Inc. (a corporation that owns Interim HealthCare franchises), doing business as TSO Management Company.  I was hired as a controller by TSO Management Company, which at that time had 4 Interim HealthCare locations.  I first acquired a minority portion of the company in 1986 and through three internal company stock reorganizations, acquired majority ownership in 2004.

We are now the largest Interim HealthCare franchisee by far. We own 14 franchises and 45 locations in Ohio, Pennsylvania, Kentucky, West Virginia, and Indiana. We employ 8,300 people who in 2010 performed 5.5 million hours of service to our clients.  In the state of Ohio alone, based on hours of service, we are the 60th largest employer.

After 27 years, a typical day for me is overseeing (from a distance) the operations.  We have a very talented management team and support staff that have the experience, dedication, and drive to allow me to be hands off in the day to day operations. Trust and integrity are the most important traits to be successful in this organization. Trust is earned. Integrity is inherent.

Our mission statement is “We are committed to providing the most highly valued health care services to our clients – period!”   I attribute our growth and success to the people in our network.  We have longevity, commitment, integrity, and people who “get it”!  People make or break you. I would stack our organization’s management staff and associates up against any other organization.  Period!

We promote employee recognition everyday. We recognize achievement and people at all levels. We just celebrated an office achieving $100,000 in weekly billing.  In 2007, when we acquired this office, they were billing $14,000 weekly.  We celebrated our success and hard work with a dinner at the Columbus Zoo Polar Bear Exhibit with family and friends. For our management team, we established a stock purchase program for them to be afforded a similar opportunity that I was afforded in 1986. We now have 18 shareholders.


💰How Much Franchise Can You Afford? Use Our Free Financial Calculator



🎯Find GOOD Franchises in Your Target Industries That Are STILL Available in Your Area (Free Tool)


Tom DiMarco, Franchisee of Interim HealthCare
Tom DiMarco

Our goal is to become a $200 million company by 2012. We achieved $100 million in 2005. We have established incentives to share with our  employees when this goal is achieved.

The lowest point in our company’s history so far was maxing out our lines of credit and living for about 4 months on day to day cash flow.  This was during a time of growth, but we were horrible at collecting our money.  In the days before banks were globally connected, we literally did check deposit runs picking up a deposit from our Cincinnati office and depositing it in our bank account in Columbus to meet payroll. Things have improved dramatically since then.

One of our biggest mistakes has been having policies and procedures in place but not following them. When you don’t verify internal controls consistently, things can get out of hand real quick. We have tightened controls significantly and our results have improved dramatically.

Home care is a great business to be in.  Average ownership of the franchise is over 20 years. This has led to solid businesses and personal relationships developed over the years.

If you want to succeed in this business, most important is that you are in it for the long haul. If you are looking for quick success, this is not the business for you. Profits are built on long term relationships and your integrity. There is nothing short term and there is no magic formula to success.  Set your expectations high but don’t be disappointed if you fall short.

Franchises Ranked by Average Revenues and Profits

To learn more about Tom DiMarco’s Interim HealthCare franchises, please visit the Interim HealthCare website of TSO Management.


💰How Much Franchise Can You Afford? Use Our Free Financial Calculator



🎯Find GOOD Franchises in Your Target Industries That Are STILL Available in Your Area (Free Tool)





Franchise Winners and Losers Last Year

Tagged as: Interim HealthCare

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Previous post: Franchisee Spotlight: Exclusive Interview with Mike Watt of MyDestination New Zealand

Next post: What I Like (And Don't Like) About the Express Employment (Staffing) Franchise Opportunity

Primary Sidebar

💰How Much Franchise Can You Afford? Use Our Free Financial Calculator

🎯Find GOOD Franchises in Your Target Industries That Are STILL Available in Your Area (Free Tool)

As seen in:  New York Times, Bloomberg Businessweek, and CNBC

Login

Remember Me
Register | Lost your Password?
Reminder: Your username and password are case-sensitive.

Need help? Email franchisechatterblog@gmail.com

🚀 Daily FDD Talk Posts

Garage Force Franchise

Pet Butler Franchise

Kilwins Chocolates Franchise

Matco Tools Franchise

Firehouse Subs Franchise

Mr. Handyman Franchise

GarageExperts Franchise

Tropical Smoothie Cafe Franchise

Moe’s Southwest Grill Franchise

Tim Hortons Franchise

Toppers Pizza Franchise

Sonic Drive-In Franchise

Elements Massage Franchise

Wild Birds Unlimited Franchise

Qdoba Mexican Eats Franchise

Great Harvest Franchise

Snap-On Franchise

Mathnasium Franchise

Beef Jerky Experience Franchise

Ellie Mental Health Franchise

Miracle Method Franchise

LearningRx Franchise

Ellianos Coffee Franchise

The Patch Boys Franchise

Grasons Estate Sales Franchise

Style Encore Franchise

Music Go Round Franchise

Play It Again Sports Franchise

Plato’s Closet Franchise

Once Upon A Child Franchise

Jeremiah’s Italian Ice Franchise

The Maids Franchise

The Honey Baked Ham Company Franchise

Wings Over Franchise

🏆 Best Franchises by Industry

Best Franchises by Industry (All Lists)

Best Laundromat Franchises

Best Storage Unit Franchises

Best Car Wash Service Franchises

Best Gym and Fitness Franchises

Best Pizza Franchises

Best Sandwich Franchises

Best Childcare Franchises

Best Ice Cream Franchises

Best Coffee Franchises

Best Hamburger Franchises

Best Salon and Beauty Franchises

Best Chicken Franchises

Best Smoothie and Juice Franchises

Best Maid Service Franchises

Best Mexican Restaurant Franchises

Best Massage Service Franchises

Best Tutoring Franchises

Best Auto Repair Franchises

Best Auto Oil Change Franchises

Best Asian Restaurant Franchises

Best Pet Franchises

Best Commercial Cleaning Franchises

Best Sports Bar Franchises

Best Baked Goods Franchises

Best Moving/Junk Removal Franchises

Best Mailbox Franchises

Best Apparel Retail Franchises

Best Senior Care Franchises

Best Restoration Franchises

Best Tech Franchises

Best Travel Agency Franchises

Best Trampoline Park Franchises

Best Tools Distribution Franchises

Best Salon Suites Franchises

Best Property Management Franchises

Best Laboratory Services Franchises

Best Staffing/Recruiting Franchises

Best Real Estate Franchises

Most Profitable Franchises

Top Low Cost Franchises

Franchise Chatter uses affiliate links for Franchise Help and Franchise Brokers Association.

Franchise Chatter © 2022